Policy Summary
Issued by MetLifeA short, plain-English overview from MetLife of what's covered, what's not, and the key features of the ChildShield policy.
Intermediary & insurer documents
Read everything before you buy
ChildShield.co.uk is a trading name of Look4Cover Ltd, an FCA-authorised insurance intermediary. We arrange and set up the ChildShield plan for you. The insurance itself is underwritten and provided by MetLife Europe d.a.c. — MetLife is the product provider and pays any valid claims.
Please review both the MetLife policy documents (which govern your insurance cover) and the ChildShield.co.uk Terms of Business (which govern our role as your intermediary).
ChildShield Product Brochure
Issued by ChildShield.co.ukAn at-a-glance brochure explaining the ChildShield plan, the benefits, and how cover works for your family.
Policy Terms & Conditions
Issued by MetLifeThe complete terms of your ChildShield insurance issued by MetLife — including definitions, claim conditions and exclusions.
Direct Debit Guarantee
Industry schemeYour industry-wide protection under the UK Direct Debit Guarantee scheme, which applies to the Direct Debit collected by MetLife.
Direct Debit Mandate Form
Issued by MetLifeThe Direct Debit instruction form authorising MetLife to collect your monthly premium. Sits alongside the Direct Debit Guarantee.
Who's who. ChildShield.co.uk (Look4Cover Ltd) is your insurance intermediary — we help you choose and set up the plan, take your application, and arrange the Direct Debit instruction with MetLife. MetLife Europe d.a.c. is the insurer and product provider — MetLife issues the policy, holds your cover, and assesses and pays claims under the terms set out in the MetLife Policy Booklet.
Need help? For questions about applying or setting up your plan, call ChildShield.co.uk on 0330 123 5998 or email theteam@childshield.co.uk. For questions about the insurance cover itself or to make a claim, MetLife's contact details are in the MetLife Policy Booklet above.